Email, social media, subscriptions, cloud storage — every platform has its own forms, rules, and waiting periods. We handle that maze for you, quietly and respectfully, entirely by email.
Begin a confidential intakeFill out a short, private form — the accounts you know about, and who is handling the estate. Take it at your own pace.
We reply by email with a fixed price and a simple list of documents to upload — typically the death certificate and proof you're the executor or next of kin.
We submit closure and memorialization requests through each platform's official channel, follow up until they're confirmed, and send you a final written report for the estate's records.
Most families are surprised to discover how many places their loved one still "exists" online — an email inbox, photo storage, social profiles, and a long tail of subscriptions quietly charging the estate every month. Each one requires a different process to close.
That's the work we take off your plate. No phone calls. No office visits. No explaining your loss to a stranger on hold. Just a clear process, handled carefully, with written updates along the way.
Flat fees, agreed in writing before any work begins. Half at the start, half on delivery of your final report.
No. We're a specialized documentation and account-closure service. Many of our clients are referred by estate attorneys who handle the legal side while we handle the tedious platform-by-platform paperwork. If your situation needs legal advice, we'll say so and suggest you speak with an estate attorney.
Typically three things: a certified copy of the death certificate, proof that you're the executor or next of kin (such as letters testamentary or a short-form certificate), and a list of the accounts you know about. If you don't know all the accounts, our Full Estate service can find recurring charges from bank statements you provide.
No — and we'll decline if offered. Every platform (Google, Meta, Apple, Microsoft, Amazon, and others) has an official process for deceased users' accounts. Using those channels protects you, the estate, and your loved one's privacy.
We submit the first batch of requests within 72 hours of receiving your documents. Platforms themselves vary — some confirm within days, others take several weeks. We follow up until every request is confirmed and keep you updated in writing.
Sometimes — but order matters. Some platforms permanently destroy data on closure, and data requests generally must come first. Tell us in the intake form if there's anything you hope to preserve, and we'll sequence the requests accordingly. Where a platform requires a court order for data access (Apple often does), we'll flag it so you can raise it with the estate's attorney.
We serve families nationwide. Almost all of this work is done through online portals and email, so location rarely matters. We're based in Pittsburgh, Pennsylvania.
Some platforms, like Facebook, offer memorialization — the profile stays visible with "Remembering" above the name, no one can log in, and it's protected from misuse. We'll walk you through the choice between memorializing and deleting for each platform, in plain language, so you can decide what feels right.
Practical, plain-language help for the most common questions. No email address required.
What to do first, what to save before closing anything, and what can wait.
A calm, ordered plan — secure, inventory, file, follow up.
Death certificates, short certificates, ID — so requests get accepted the first time.
There's no deadline and no pressure. The form saves nothing until you submit it, and we respond to every inquiry personally, by email, within one business day.
Begin a confidential intake