Email, social media, subscriptions, cloud storage — every platform has its own forms, rules, and waiting periods. We handle that maze for you, quietly and respectfully, entirely by email.
Request a fixed-price quote No death certificate or documents needed to ask. Just tell us the situation. Or start with the free first-steps checklist →A short, private form — who passed, the accounts you know about, who is handling the estate. No documents, no uploads, no commitment.
Within one business day you get a fixed price in writing. Only if you accept do we send a private upload link for the death certificate and proof of authority.
Requests go through each platform's official channel within 72 hours. We chase every one until it's confirmed, then send your written closure report.
Most families are surprised to discover how many places their loved one still "exists" online — an email inbox, photo storage, social profiles, and a long tail of subscriptions quietly charging the estate every month. Each one requires a different process to close.
That's the work we take off your plate. No phone calls. No office visits. No explaining your loss to a stranger on hold. Just a clear process, handled carefully, with written updates along the way.
I've been on the family side of this — I started Quiet Closure after losing my father. Here's why I do this work →
Flat fees, agreed in writing before any work begins. Half at the start, half on delivery of your final report. No hourly meters.
If your situation doesn't fit a tier, the quote will say so and name a price — you'll never be moved up a tier after work begins. If we cannot file a single request on your behalf, your deposit is returned in full.
Every engagement ends with a written Digital Estate Closure Report — every account, the action taken, the platform's confirmation number, and the date. It goes in the estate's records as proof the digital side was handled.
No surprises in either direction. Here is the line, in plain language.
You'll be sharing a death certificate and estate papers. Here is exactly what happens to them, start to finish.
Requesting a quote needs no documents. You describe the situation; we quote from that.
After you accept, you get a private, one-client upload link. We never ask for documents as email attachments.
Documents go to the platforms that require them and nowhere else. Stored in access-controlled, encrypted storage while your engagement is open.
Ninety days after your final report, every document is permanently deleted from our systems — and you receive written confirmation that it was.
It happens — rejected forms, requests for different paperwork, weeks of silence. Here is how each case is handled, and how it shows up in your report.
Most rejections are documentation mismatches. We correct and refile, then follow up on a schedule — persistence is most of this job. You see each attempt in your updates.
Usually Apple, for data access without a Legacy Contact. We tell you immediately, in plain language, with the specific request your attorney needs to make. You decide whether to pursue it.
Any account we could not close is listed in your final report with what was tried and what remains. If we cannot file a single request for you at all, your deposit comes back.
I'm Joshua Hay. Quiet Closure is my business — one person in Pittsburgh, not a call center, not a franchise. The person who reads your first message is the one who files every request, follows up with every platform, and writes your final report.
I started this after losing my father to pancreatic cancer. What nobody warns you about is that the world doesn't pause. While we were still trying to catch our breath, the practical side kept arriving: an email account no one could get into, notifications from platforms that didn't know he was gone, subscriptions still quietly charging his card. Every company had its own form, its own rule, its own wait. Doing that paperwork while grieving felt like being handed a stack of forms in the middle of the funeral.
I don't want another family to carry that part alone. It helps that my background is in logistics and shipping — years of moving things through systems where the paperwork has to be right and the follow-up has to actually happen, or something gets lost. That's this work exactly: own the list, file it correctly, chase it until it's confirmed, and write it all down so you never have to wonder what was done.
I'm not a lawyer and won't pretend to be. When something needs one, I'll tell you plainly and give you the exact question to ask. Everything else — the forms, the waiting, the resubmissions, the small indignities of it all — you can hand to me. You don't have to explain your loss to a stranger on hold. I already understand.
— Joshua · hello@quietclosure.com
Practical, plain-language help for the most common questions. No email address required.
What to do first, what to save before closing anything, and what can wait.
A calm, ordered plan — secure, inventory, file, follow up.
Free DIY, a lawyer's paralegal, or a flat-fee service — an honest comparison.
No. The quote request asks only about the situation — who passed, roughly which accounts exist, and who is handling the estate. Documents are requested through a private upload link only after you accept a written quote.
No. We're a specialized documentation and account-closure service. Many of our clients are referred by estate attorneys who handle the legal side while we handle the tedious platform-by-platform paperwork. If your situation needs legal advice, we'll say so and suggest you speak with an estate attorney.
Legal advice, obtaining court orders, moving money or transferring balances, unlocking devices, or accessing accounts with passwords. The full list — and why — is in What's covered. Where any of those come up, we tell you exactly what to ask the estate's attorney for.
No — and we'll decline if offered. Every platform (Google, Meta, Apple, Microsoft, Amazon, and others) has an official process for deceased users' accounts. Using those channels protects you, the estate, and your loved one's privacy.
We submit the first batch of requests within 72 hours of receiving your documents. Platforms themselves vary — some confirm within days, others take several weeks. We follow up until every request is confirmed and keep you updated in writing.
We resubmit with corrected documentation and keep following up. If a platform ultimately requires something only the estate can provide — Apple's court order for data access is the usual case — we tell you immediately with the exact next steps for your attorney. Every outcome, including any account we could not close, is documented honestly in your final report. See what happens when a platform says no.
Sometimes — but order matters. Some platforms permanently destroy data on closure, and data requests generally must come first. Tell us in the intake form if there's anything you hope to preserve, and we'll sequence the requests accordingly. Where a platform requires a court order for data access (Apple often does), we'll flag it so you can raise it with the estate's attorney.
We serve families nationwide. Almost all of this work is done through online portals and email, so location rarely matters. We're based in Pittsburgh, Pennsylvania.
Some platforms, like Facebook, offer memorialization — the profile stays visible with "Remembering" above the name, no one can log in, and it's protected from misuse. We'll walk you through the choice between memorializing and deleting for each platform, in plain language, so you can decide what feels right.
There's no deadline and no pressure. Asking for a quote takes ten minutes and requires no documents. Every inquiry is answered personally, by email, within one business day.
Request a fixed-price quote