How Much Does It Cost to Close a Deceased Person's Online Accounts?
Here's the honest answer up front: the platforms themselves charge nothing. Google, Meta, Apple, Microsoft, and Amazon all process deceased-user requests for free. What you're paying for — in money or in hours — is knowing each platform's process, assembling the right documents, filing in the right order, and following up until every request actually completes. Here are the three real options.
Option 1: Do it yourself — free, but budget 20–40 hours
Entirely doable, and our free guides exist to help you do exactly this. The realistic time budget for a typical estate (15–25 accounts):
- Learning each platform's process and requirements: 5–8 hours
- Gathering documents, scanning, filing each request: 8–15 hours
- Statement audits for hidden subscriptions: 2–4 hours
- Follow-ups, resubmissions, and tracking over 2–3 months: 5–10 hours
The hidden cost isn't time — it's errors that can't be undone. Closing a Google account before requesting the photos destroys them permanently. Closing an Amazon account deletes the Kindle library. The DIY path is free only if you sequence it right the first time.
Option 2: Have the estate's law firm do it — $75–$200+/hour
Some firms will take this on, usually assigning it to a paralegal at their hourly rate. For 15–20 hours of work, that's roughly $1,500–$4,000 billed to the estate — and candidly, most firms don't want this work. It's not legal work; it's persistent, platform-specific paperwork, and their paralegals learn each bereavement portal from scratch. Many estate attorneys prefer to refer it out for exactly that reason.
Option 3: A flat-fee specialist — $497 to $1,997 (that's us)
Quiet Closure does only this work, so the platform knowledge is already built. Our pricing, in full:
- Essentials — $497: up to 10 accounts (email and social media), closed or memorialized through official channels, with written confirmation of each.
- Standard — $997: up to 25 accounts, adding subscriptions, streaming, and recurring-charge cancellations.
- Full Estate — $1,997: everything above, plus a statement audit to find hidden recurring charges, unlimited closures, and a final Digital Estate Closure Report for the estate's records.
Half is paid up front, half on delivery of the final report. No hourly meters, no phone calls required, and we never ask for passwords.
Questions worth asking any service (including us)
- Do you ever ask for passwords? (The only right answer is no.)
- Do you use each platform's official deceased-user process?
- Is the fee flat and in writing before work begins?
- Do I get written confirmation of every closure?
- What happens if a platform rejects a request?
Would you rather not deal with this at all?
Quiet Closure handles the entire digital side of an estate — every platform, every form, every follow-up — for a flat fee, entirely by email. We never ask for passwords.
Begin a confidential intake