Everything we know about handling a loved one's digital accounts, written to be genuinely useful whether or not you ever hire us. Start with the checklist or the 30-day timeline.
The free checklist: what to do first, what to save before closing anything, and how to keep the estate protected — in the order that actually matters.
Read the guide →A week-by-week plan — what to secure in week one, when to file preservation requests, and what “done” realistically looks like at day 30.
Read the guide →The exact document stack — death certificates, letters testamentary, short certificates, ID — so requests get accepted the first time.
Read the guide →The shortcut that backfires: platform lockouts, legal exposure, and the lawful path that exists precisely so you never need the password.
Read the guide →The audit method: which statements to pull, how to decode APPLE.COM/BILL charges, and where subscriptions hide.
Read the guide →Once found, how to cancel in the right order — app stores, streaming, Amazon Prime, utilities — without triggering collections problems.
Read the guide →The decision framework for social accounts — which choices are reversible, which aren't, and what each platform actually offers.
Read the guide →The step-by-step Facebook procedure: what documentation each option requires, Legacy Contacts, and the mistakes to avoid.
Read the guide →Why order matters more with Google than any other platform: data request first, closure second, and exactly what Google requires.
Read the guide →